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This
statement is effective as of November 21, 2007.
At
Vertex, we respect the privacy needs of our
valued customers and members. This Privacy
Policy outlines what specific information is
gathered by Vertex and how that information is
used.
Vertex works to ensure the highest degree of
protection for consumers and businesses. We will
continue to work to comply with strict standards
for online privacy, security, business
practices, transaction integrity and
availability. If you have any specific questions
about the Vertex Privacy Statement, please
contact us via email at
support@Vertexcommunication.com.
Your
personal information is used to create your
personal access to products on the site, and to
contact you in the course of using the products.
Your personal information may also be
transferred to us from another Company in order
to send you emails that you have requested.
Financial information that is collected is used
to verify your identity, to pay for a product or
service, or to bill either you or your company
for products and services, as applicable.
Demographic and profile data collected by Vertex
is used to optimize our Website or any requested
email communications, and to display information
that is more relevant to you.
Your email address is used to send you
information that you have requested. As part of
your use of any Vertex product, Vertex allows
you to elect to receive, or not receive, certain
information from Vertex. Vertex adheres strictly
to permission-based email policy. Vertex will
not send you unsolicited email information,
commercial offers or advertisements. All emails
that you have requested, other than
transactional emails, will include an option to
unsubscribe. Unsubscribe requests are fulfilled
promptly and no further communications will be
sent to users who have stated that they do not
wish to receive the specified information.
Cookies . A "cookie" is a
small text file that is transferred to your
computer by our Web server. We may use two types
of cookies -- "session cookies" and "persistent
cookies."
Session Cookies. A
"session cookie" is a temporary cookie that
expires when you close your browser. A session
cookie assigns a randomly-generated, unique
identification number to your computer when you
access one our Site or open our email. Assigning
your computer a number facilitates the proper
functioning of the features of our Web site and
email, by permitting us to maintain a persistent
"state" for your session. We also use session
cookies to collect information about the ways
visitors use this Web site or an email – which
pages are visited, which links are used, and how
long a user stays on each page. We analyze this
information (known as "click-stream
information") to better understand our visitors'
interests and needs and to improve the content
and functionality of this Web site and our
emails.
Persistent Cookies.
When you visit this Web site, or open an email
from us, we may place one or more "persistent
cookies" on your computer. Unlike a "session
cookie," a persistent cookie does not expire
when you close your browser. It stays on your
computer until it expires (for example, at the
end of the calendar year) or until you delete
it.
Some persistent cookies simply "tag" your
computer so that the next time you visit (or
someone using your computer visits), our server
will recognize you, not by name, but by the
"tag" on your computer. This will enable us to
provide you with a personalized experience even
if we do not know who you are. It will also
allow us to collect more accurate information
about the ways people use this Web site, and our
emails, for example, how people use this Web
site on their first visit and how often they
return. If, at some point, you create a user
identity, we may link the information collected
by these persistent cookies to information in
our database that identifies you personally. We
may also transfer this information to a cookie
and place it on your computer's hard drive so
that our web server can read this information
each time you visit this Web site or click on an
email. In either case, using persistent cookies
permits us to provide you with a more
personalized experience and, in some cases, may
save you the trouble of re-entering information
already in our database.
If you do not wish to receive cookies, you may
set your browser to reject cookies or to alert
you when a cookie is placed on your computer.
You may also delete our cookies as soon as you
leave our Web site. Although you are not
required to accept our cookies, if you set your
browser to reject cookies, you will not be able
to use all of the features and functionality of
this Web site. For example, you will not be able
to purchase products and services on this Web
site
Web Beacons. Web
beacons (also referred to as "tracking pixels"
or "action tags") are graphic images, usually no
larger than 1 pixel x 1 pixel, placed at various
locations on our Site and in our emails. Web
beacons help us recognize the cookies on your
browser. Like cookies, Web beacons help us
collect information about the ways visitors use
our Site. They also help us identify browser
types, IP addresses, search terms that bring
visitors to our Site, and the domain names of
the Web sites that refer traffic to us. The
information collected by Web beacons does not
identify you personally. However, if you have
created a user identity on one of your visits to
this Web site, for example, by making a
purchase, we may link the information we collect
using Web beacons to the information that
identifies you personally and use it in the same
ways as we use the information we collect using
cookies. Lastly, we utilize web beacons to
provide us with more information on any emails
we send out, in particular, the web beacons will
send us information to let us know that you have
received and opened any e-mail you have chosen
to receive from us.
Our Partners. Vertex is an
online service provider. We pass on to our
Partner the privacy preferences you have
expressed from an email you have responded to.
For example, if you have asked to be added to
our Partner's mailing lists, we will pass on
that information. If you have declined an
opportunity to be added to our Partner's mailing
lists, we will also pass on that information.
Our Service Providers.
Vertex employs other companies, including our
affiliates, to provide services to us or on our
behalf. For example, we may use other companies
to maintain this Web site, to process payments,
detect and prevent fraud, deliver packages, send
mail or e-mail, provide customer service, or
analyze various click stream data and consumer
behavior. These companies are required by
contract to use the personal information we
share with them only to perform services to us
or on our behalf and to protect the
confidentiality of your personal information.
As Disclosed in a Privacy Notice.
We may share specific personal information as
disclosed in a specific Privacy Notice posted on
the page or area of this Web site where you
provided that information.
To Comply With Legal Requirements,
Cooperate With Law Enforcement, Prevent Fraud
and Other Crimes, and Protect Legal Rights,
Property, You and Others. There
are other limited circumstances in which we may
share the personal information in our databases
with unrelated third parties. For example, we
may disclose the personal information we collect
on this Site or in an email without notifying
you when we, in good faith, believe disclosure
is appropriate to comply with the law or a
regulatory requirement; to comply with a
subpoena or court order; to cooperate with law
enforcement or other governmental investigations
(without necessarily requiring the law
enforcement or government agency requesting the
information to formally serve us with a
subpoena); to prevent or investigate a possible
crime, such as fraud or identity theft; to
enforce a contract; to protect the legal rights,
property or safety of Vertex our affiliates, our
employees, agents, other users or the public in
general or to protect your vital interests. We
also reserve the right to report to appropriate
law enforcement or government agencies any
activities that we, in good faith, believe to be
unlawful without providing notice to you.
In Connection With Corporate Events.
We may transfer your personal information to
another company (either an affiliate of Vertex
or an unrelated third party) that has acquired
the stock or assets of Vertex, one of our
affiliates, or one of our operating divisions,
for example, as the result of a sale, merger,
reorganization, insolvency, dissolution or
liquidation. If such a transfer occurs, the
acquiring company's use of your personal
information will still be subject to this
Privacy Policy, any applicable Privacy Notices,
and the privacy preferences you have expressed
to us Contact Lists, Campaign Content and
Campaign Reports. Vertex is currently owned by
Digital River, Inc.
Vertex ensures that all contact lists, email
content and reports remain private and
confidential. Any use of Vertex systems must be
in compliance with our Acceptable Use Policy -
to protect against inappropriate use (illegal,
abusive, obscene, threatening, etc.).
Vertex will not sell, rent, loan or
allow external access to a customer's contact
lists. Nor will Vertex themselves use
customer's contact lists for any purpose other
than those agreed to in writing.
We
strive to maintain the accuracy and integrity of
the personal information in our databases and to
keep that information up-to-date. We provide
ways for you to access your personal information
as required by applicable law, so that you can
correct inaccuracies or update your personal
information. We generally do not charge for this
service, however, we reserve the right to charge
a fee as permitted by applicable law.
If you would like to review, correct or
challenge your personal information, please
contact us by e-mail at
support@Vertexcommunication.com.
We will respond to reasonable requests within
the time limits established by applicable law or
within a reasonable time if no time limit is
established by applicable law. For your
protection, we may ask you for additional
information to verify your identity. In most
cases, we will provide the access you request
and correct or delete any inaccurate personal
information you discover. We reserve the right,
however, to limit or deny your request to the
extent permitted by applicable law if: 1) the
disclosure may harm the life, the body, the
property and the rights of third parties, 2) the
disclosure may lead to a breach of applicable
law and regulation, or 3) where you have failed
to provide sufficient evidence to verify your
identity.
We
reserve the right to update or modify this
Privacy Policy, at any time and without prior
notice, by posting the revised version of this
Privacy Policy on this Web site. These changes
will only apply to personal information we
collect after we have posted the revised Privacy
Policy. Your use of this Web site or an email
following any such change constitutes your
agreement that all personal information
collected from or about you through this Web
site or email after the revised Privacy Policy
is posted will be subject to the terms of the
revised Privacy Policy.
To alert you to these changes, we will update
the effective date of this Privacy Policy. We
will also provide a notice at the top of this
Privacy Policy for at least 30 days after the
new effective date and highlight the changes so
that you can locate them easily. Unless the
change is a minor change (such as a change in
our contact information) or a non-substantive
change (such as the reformatting of our Privacy
Policy), we will post notices on the page where
you submit your order and/or on other relevant
pages of this Web site for 30 days after the new
effective date to alert you to the change.
Our Web
site and emails are not directed at nor targeted
to children. No one who has not reached the age
of majority in his or her country may use this
Web site unless supervised by an adult.
We do not use our Web site to knowingly solicit
personal information from or market to anyone
under the age of majority in his or her country.
Our goal is to comply with applicable laws and
regulations relating to collection and use of
information from children, including the
Children's On-line Privacy Protection Act of the
United States and other applicable laws or
regulations. If you believe that we have
received information from a child or other
person protected under such laws, please notify
us immediately by email at
support@Vertexcommunication.com, and we will take
reasonable steps to remove that information from
our databases.
Privacy,
anti-hacking and other security technology has
been implemented throughout our application
system. Information exchanges and transactions,
passwords, contact lists (uploading and storing
online) and billing related data between you and
our application system are protected using
various technologies (multiple PIX firewalls,
etc.). This ensures a very high degree of
security.
Vertex
allows you to purchase email marketing services
in a variety of ways. When credit card billing
is chosen, information is transferred using
industry-leading, secure transmission technology
including SSL and HTTPS (the transmission
standard used for transactions by major
financial institutions). The information is then
encrypted using Data Encryption and stored
securely so that it is ready to handle your
transactions.
This
Privacy Policy and our Privacy Notices are
governed by the laws of the State of Maryland,
United States of America, without regard to its
conflict of law principles.
Maintaining the privacy of your information is
of paramount importance to us as it helps foster
confidence, goodwill and stronger relationships
with you, our customers. If, at any time, you
have questions or concerns about our privacy
practices, please feel free contact us at
support@Vertexcommunication.com. |
