Website Terms and Conditions

1. Agreement to These Terms

Welcome to the website of Vertex Communication Group LLC ("Vertex," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the website located at www.vertexcommunication.com (the "Website").

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use this Website.

We reserve the right to modify these Terms at any time. Changes become effective upon posting with an updated date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

2. About the Website

This Website is a marketing and informational resource for Vertex Communication Group LLC. We provide managed email production and operations services to trade associations, membership organizations, and other business-to-business ("B2B") clients or business-to-consumer (“B2C”) clients. The Website provides general information about our services and includes a contact form for business inquiries.

This Website is intended for use by businesses and business professionals. It is not directed at individual consumers in their personal capacity.

3. Intellectual Property

All content on this Website, including text, graphics, logos, images, software, and underlying code, is the property of Vertex Communication Group LLC or its licensors and is protected by United States and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for its intended informational and business-inquiry purposes. You may not copy, reproduce, distribute, or create derivative works from Website content; use data mining, scraping, or similar automated tools; frame or mirror any portion of the Website; or use Website content for commercial purposes without our express written consent.

4. Contact Form Submissions

The Website includes a contact form for business inquiries. By submitting information through the contact form, you acknowledge that the information you provide (such as name, email address, company name, and message content) will be collected and processed as described in our Privacy Policy. Your submission may be stored in our CRM system for the purpose of responding to your inquiry and for follow-up business communications where appropriate.

Submitting a contact form does not create a client relationship or contractual obligation between you and Vertex. We are not obligated to respond to any submission and make no guarantee regarding response times.

5. Third-Party Links

This Website contains a link to a third-party client login portal that is not owned, operated, or controlled by Vertex. When you click the client portal link, you will leave this Website and be redirected to an external platform governed by its own terms and privacy policy.

Vertex is not responsible for the content, privacy practices, security, or availability of any third-party website or service. We encourage you to review the terms and privacy policy of any external site before providing personal information.

6. Disclaimers

THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, Vertex disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. Information on this Website is for general informational purposes only and does not constitute professional advice, a binding offer, or a guarantee of results. Actual service terms are governed exclusively by written service agreements between Vertex and its clients.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERTEX COMMUNICATION GROUP LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THIS WEBSITE.

In no event shall Vertex's total aggregate liability for all claims arising out of or relating to this Website exceed one hundred U.S. dollars ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

8. Indemnification

You agree to indemnify, defend, and hold harmless Vertex Communication Group LLC and its members, managers, officers, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of your access to or use of this Website in violation of these Terms, your violation of any applicable law, or any information you submit through the Website that is false, misleading, or infringes upon the rights of any third party.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law principles.

Informal Resolution. Before initiating any formal proceeding, you agree to contact us at info@vertexcommunication.com to attempt to resolve the dispute informally for a period of thirty (30) days.

Jurisdiction. Any legal action arising out of these Terms shall be brought exclusively in the state or federal courts located in Kings County, New York (Borough of Brooklyn) or the United States District Court for the Eastern District of New York. You consent to the personal jurisdiction and venue of such courts.

Waiver of Class Action. To the extent permitted by law, any dispute resolution shall be conducted solely on an individual basis, and not as a class, consolidated, or representative action.

10. Accessibility

Vertex is committed to ensuring this Website is accessible to individuals with disabilities. We strive to conform to WCAG 2.1 Level AA standards. If you experience difficulty accessing any part of this Website, please contact us at info@vertexcommunication.com or call 240-772-1370.

11. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Vertex regarding your use of this Website. These Terms do not govern Vertex's managed email services, which are subject to separate written agreements.

Severability. If any provision is found invalid or unenforceable, the remaining provisions continue in full force.

Waiver. No waiver of any term shall be deemed a further or continuing waiver.

Assignment. You may not assign your rights under these Terms. Vertex may assign its rights without restriction.

12. Contact Information

For questions about these Terms, please contact:

Vertex Communication Group LLC
111 Lawrence Street, Suite 51A
Brooklyn, NY 11201

Email: info@vertexcommunication.com

Phone: 240-772-1370